It is a binge-watcher’s nightmare to encounter Error Code 42. Let’s take a look at how we can get Disney Plus back up and running again for you.
Has Disney Plus Error Code 42 prevented you from watching the grand finale of one of your new favourite shows on Disney Plus? Feel free to contact us if you need any assistance!
Disney+ is the ultimate destination for all things Disney, Marvel, Star Wars, and so much more. Nothing, however, ruins the magic like getting stuck with error code 1028 or error code 42 when you are trying to enjoy the magic.
As a result, today we are going to walk you through a step-by-step process on how to troubleshoot and fix the error code 42 in the system. I am looking forward to getting started with this!
How To Fix Disney Plus Error Code 42
It is clear that Disney Plus has earned its place among the streaming giants with its vast selection of entertainment options for viewers. As a result, when Error Code 42 interrupts your evening’s entertainment, it can be more than a little frustrating as it interferes with your enjoyment of the show.
It should be noted that Disney Plus Error Code 42 is normally accompanied by the following message when it occurs:
Thank you for your patience. We’re sorry, but we’re having trouble connecting you to the service at the moment. Make sure that you are still connected to the Internet and try again (Error Code 42) if you are still experiencing problems.
There is a problem that is not exclusive to one device, so no matter how you stream your content, you might be affected by it no matter what device you use. As a result, the good news is that most of the solutions are going to work well, regardless of whether you are using a Smart TV, a Fire Stick, or a games console.
Having said that, before we go into the fixes for you to try, there is one more thing we want to bring to your attention regarding Error 42. I’ve noticed that sometimes this will be a very occasional glitch, so if it happens, it might be worth retrying whatever you were trying to open, just to be safe. In case this does not work for you, here is what you can do in the event that this does not work.
Reset, Restart
In order to stream Disney Plus, you will need to restart the device you are using. No matter what type of device you are using, this applies to you. When you turn off your device, you will be able to clear out any temporary data that might be preventing the app from running properly. In other words, it is the classic case of turning something off and then turning it back on again.
As well as resetting your device, you may also wish to consider resetting your router, just in case the issue is actually related to your internet connection, rather than your streaming device, in the case the issue is related to your streaming device. In general, it is recommended to leave the hardware off for a minimum of thirty seconds to a minute before turning it back on again. If you would like to try Disney Plus again after it has been restored, do so once it has been restored.
Check the Router
In addition to restarting the router, there are a couple of other router-related checks that need to be performed as well. In order to make sure your router is as up to date as possible, it is a good idea to update its firmware. Taking these steps will also help to ensure that you are getting the best performance out of the hardware that you are using.
You should also check to see if your internet service provider is having any problems with the way the internet is supplied to you. In this case, you know you have a very limited amount of options you can use until that issue is resolved, so you know what you can do. As well as checking this, you can also decide to test an alternative internet connection (for example, a cellular hotspot) to see if the problem persists.
Anything else worth trying?
Here are a few more checks that should be run to help resolve error 42, in no particular order:
- It is recommended that you sign out of Disney Plus and then sign back in again.
- Try clearing the cache of your web browser in order to remove any temporary files that may have become corrupted over the course of time, if you are using a web browser.
- The app should be updated to the latest version at all times.
- If you know that your internet connection is working, then you might consider uninstalling Disney Plus and reinstalling it if your connection is working.
What Is Disney Plus Error 42?
It is important to note that Error 42 can occur for a number of different reasons. In most cases, it boils down to one of the following things:
- Your internet connection may be down due to a problem.
- It is possible that there is an issue with the app or the device you are using to stream the video.
- Also, if you are trying to view during peak times, it may be an issue with the Disney Plus servers, especially if you are having trouble.
Most of the time, the solutions outlined above will be sufficient to fix the first two problems listed above. Having said that, if it is an issue with the Disney servers, then it is just a matter of waiting for it to be resolved until it’s fixed.